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Monday, May 14 • 12:00pm - 12:45pm
How to Make Use of Your Microsoft Premier Support Agreement LIMITED

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Limited Capacity seats available

Not sure how to use your existing Microsoft Premier Support? In this session we will cover some of the Microsoft Premier Support roles that you may come in contact with and how they can help you. We will discuss how to make the best use of your support hours both proactively and reactively, offerings around ConfigMgr (and other products), and who to contact when you need assistance.

What you will learn:
  • Microsoft Support roles that you may interact with, what their roles are and what they can do for you
  • How to make use of your existing Microsoft Premier services & benefits
  • Microsoft Premier offerings around ConfigMgr and other products.

avatar for Danny Guillory

Danny Guillory

Senior Program Manager, Microsoft
With 18 years of experience as a customer, BEFORE coming to Microsoft. I have heald positions from Security Officer, IT Manager to IT Director. I have been working with Configuration Manager since 1999 when it was named System Management Server 2.0. I finished off my corporate career... Read More →
avatar for Curtis Ricard

Curtis Ricard

Premier Field Engineer, Microsoft
I've been working with SMS/CM since SMS 2003 and have been a Microsoft PFE since 2016. I'm interested in Operating System Deployment, software distribution, software updates, automation, and co-management.
avatar for Manoj Shah

Manoj Shah

Technical Account Manager, Microsoft
In my current role as a Technical Account Manager, I take pride in supporting my customers and helping drive adoption of technologies within the Microsoft platform. Technologies that I am continuing to stay engaged in and passionate about are SCCM and Modern desktop management... Read More →
avatar for Ken Wygant

Ken Wygant

Sr Premier Field Engineer, Microsoft
Technology and car geek, usually found at the computer or in the garage. When time allows, will be at the cabin in the U.P. of MI.

Monday May 14, 2018 12:00pm - 12:45pm CDT